Book a pitch
This guide walks you through booking a pitch, from browsing available pitches to completing your payment.
Browse available pitches
Start by exploring the available sports facilities to find the perfect pitch for your activity.
Access the pitches
From the homepage or landing page, you can view our featured pitches. Click on any pitch card to see more details about the facility, including capacity, amenities, and pricing.
View pitch details
Each pitch page shows you:
- Facility photos and description
- Available sports supported
- Capacity (how many players)
- Amenities, such as floodlights and changing rooms
- Pricing per hour
- 30-day availability calendar
Select a date
Use the calendar to find available time slots on your preferred date.
Open the calendar
Navigate to the Calendar section from the main navigation. You will see a monthly calendar view showing all days.
Select your date
Click on the date you want to book. Dates with available slots will be clickable. Past dates and fully booked dates may be greyed out.
View available slots
After selecting a date, you will see all available time slots for that day, organized by pitch. Each slot shows the time range and price.
Add slots to your order
Select one or more time slots to add them to your booking order.
Choose your time slots
Browse the available time slots and click on the ones you want to book. Selected slots will be highlighted. You can select multiple consecutive slots for longer sessions.
Review your selection
As you select slots, you will see a summary showing the total duration and price. Make sure all your desired slots are selected before proceeding.
Proceed to checkout
Click the Complete order button to continue with your booking. This will create an order and take you to the payment page.
Complete payment
Complete your booking by choosing a payment method and confirming your order.
Review your order
On the payment page, you will see a summary of your booking including:
- Pitch name and date
- Time slots selected
- Total amount due
- A 15-minute countdown timer to complete payment
Choose a payment method
Select how you want to pay:
- Wallet balance: Use your Yebo wallet funds
- Loyalty points: Redeem Yebo Coins for discounts
- M-Pesa: Pay via mobile money
- Card: Use your debit or credit card
Confirm payment
Follow the prompts for your chosen payment method. For M-Pesa, you will receive a push notification to your phone. For card payments, enter your card details securely.
Receive confirmation
Once payment is successful, you will see a confirmation screen. Your booking is now complete. You can download a receipt or view your booking details from the Bookings section.
Important notes
- 15-minute timer: You have 15 minutes to complete payment after creating an order. If the timer expires, your slots will be released and you will need to start again.
- Slot availability: Slots are held while you complete payment, but are not guaranteed until payment is confirmed.
- Cancellation policy: Review our cancellation policy before booking. Cancellation rules and refund amounts depend on how close to the booking time you cancel.